STORE POLICY

We’re confident that you’ll love our products. However, we would understand if you are not satisfied.

Please read our policies below before placing your order. This will ensure that there are no surprises when seeking any changes, cancellations, or returns.

SHIPPING & FAQ

Do you offer international shipping ? We only offer shipping within the United States and Canada . But if you live abroad, contact us so we can work something out . ( International shipping rate starts from $50, and will not be free )


How soon can I expect to receive my order? Depending on the complexity of the garment, we advise customers to expect their order within 3-5 business days for ready-to-wear items. For custom order, give us 5-10 business days. We ship all our packages through the United States Postal Service ( USPS )


Do you offer free shipping? Free shipping is offered on orders above $65, and within the United States only


CANCELLATION & FAQ

What is the change/cancellation policy? If you need to make a change to a confirmed order, please contact us within 48 hours from receipt of your confirmation email.
You can reach us at belangehandmade@gmail.com

RETURNS / EXCHANGES & FAQ

What is the Return Policy? ONLY READY-TO-WEAR ITEMS CAN BE RETURNED. If you ever find yourself unsatisfied with your order we gladly accept returns of unworn and unaltered ready-to-wear items within 15 days from the date of order delivery. The refund will be made in the original form of payment.

FINAL SALE ITEMS CANNOT BE RETURNED.

CUSTOM-MADE ITEMS CANNOT BE RETURNED!!! LEARN MORE


What if I fail to made my return within 15 days? At this point we will not accept any return.


Can I exchange products? We do not offer exchanges. If you are not satisfied with your garment(s), please return your item(s) and place a new order.


Feel free to mention any changes that we should take into account from your previous order.

- The BHM Crew, xoxo was